Constant care, everywhere.

SOFIHUB home advanced, adaptive care technology gives people of all ages and abilities the freedom and confidence to live independently, while dramatically reducing their reliance on family or professional carers. A personalised and proactive companion for the home, SOFIHUB home spoken reminders encourage positive living and reduce carers’ concerns.

 

SOFIHUB home is a home monitoring system for seniors that gives people the freedom and independence they need, reducing their reliance on professional care providers.
The SOFIHUB home solution provides reminders and greetings, with sensors that adjust to regular movement patterns. Features include:
  • Friendly greetings (Welcome home)
  • Reminders for bins, appointments, birthdays and more
  • SOFIHUB web portal for adding reminders, viewing activity and changing settings
  • Medication reminders
  • Carer notifications
SOFIHUB home can build a pattern of how people would usually behave in their own home. It can notify carers or family members if there are any changes in patterns of behaviour.
Time-based messages are available that play at a specific time according to user needs. There are even medication reminders that occur if a cabinet isn’t accessed at a specific time.
SOFIHUB home’s intelligent messaging system can remind your loved ones when they have an appointment or when they missed taking their medication.
SOFIHUB home technology also helps care providers and family members too, providing valuable insights on patterns of behavior.  Care providers and family members can be notified via messages and the online portal when their loved ones haven’t taken their medication or engaged in important activities at certain times.

What is the Intelligent Message?

Timeline reporting

For viewing daily activities

Portal - online access for SOFIHUB home and SOFIHUB secure

Notifications and realtime access for families and carers

Ability to enter reminders and add intelligent messages

Know their location while ensuring peace of mind

Time based messages play at the specified time

A reminder message will play if the medicine cabinet is not accessed at the scheduled time.

If the room that the hub is located in is occupied between the start and the expiry times, the message will be played.

A SOFIHUB Story

Gay lives in Melbourne’s inner northern suburbs and enjoys living independently. By allowing her to stay in her home she feels empowered. She enjoys SOFIHUB home as she can complete simple tasks without worry, like taking out the rubbish bin.

Downloads

If you want to learn more about the SOFIHUB home, tap or click on one of the boxes below to view or download a brochure. You can also check out the Frequently Asked Questions section below for clarifications on common concerns regarding the SOFIHUB home.
For clarifications on common concerns

Frequently Asked Questions

What does TEQ-Home do?

TEQ-Home is a personalised and proactive digital companion which offers spoken word reminders to help encourage positive living and adherence to health-related routines such as medication and appointments.
Movement is monitored via non-invasive motion sensors placed in rooms throughout the home,  when a routine is missed an alert is sent to a nominated carer or family member in the form of an SMS allowing for immediate intervention.

No, TEQ-Home for not require an Internet connection.
Home requires access to the SOFIHUB portal to function, this comes in the form of a built in 4G sim card which incurs a monthly charge of $20.00 which covers all data usage and access to our online monitoring and configuration software.

TEQ-Home is very easy to install and only requires a computer or laptop during initial set up.

Click here to view our step-by-step installation guides.

Carers and family members are provided with a TEQ-Home login and password which will allow them to access the SOFIHUB portal where all settings can be configured.
SOFIHUB portal can be accessed through various devices including computers, laptops, tablets, and iOS, and Android smartphone apps.

TEQ-Home comes with eight non-invasive motion sensors and are easily affixed to the wall or ceiling via the supplied double-sided velcro adhesive strips.
The sensors also come with pet covers if there is a pet in the home.

Full details can be found in our setup guide in the resources section of the website.

 

If you need help or have any questions you can call is on 1300 110 366 or lodge a request here
https://sofihub.zendesk.com/hc/en-au/requests/new